At Jones Sports Co., your satisfaction is always important to us. We know it's sometimes necessary to return or exchange an item, we want to make that process as smooth as possible.
We offer a 30-day money back guarantee.
The product must be unused, in original boxes (whenever possible), and with all paperwork, parts and accessories in order to ensure credit. All customized Jones golf bags are not eligible for return and sales are final. Sale merchandise will be issued a credit at the current selling price.
Please include your information: address, phone number, e-mail and order confirmation number when sending back a return. The refund will be issued to the credit card for the cost of the product only, not including any shipping charges. All return shipping charges are the customers responsibility.
Jones Sports Co. reserves the right to refuse the return of custom orders and personalized items. Free goods, received as part of a promotional offers or a sale are not eligible for exchange or return.
Prior to returning your product, please contact Jones customer service at 503-747-6141 or email
 info@jonesgolfbags.com
7021 SW McEwan Rd,
Lake Oswego, OR 97035,
Attn: Customer Service.